Delete your DoMyBest account

DoMyBest, operated by [the LLC, pending registration]. This page is the deletion route for the app on the App Store and Google Play.

In the app

1. Open DoMyBest and go to Settings.
2. In the Account group, choose Delete account.
3. Read what will happen, type delete, and choose Delete account.

The account is closed at once and you are signed out of the app.

Without the app

If you no longer have the app, email hello@mail.domybestapp.com from the address you signed in with, with the subject “Delete my DoMyBest account”. We reply to confirm and delete the account within seven days. If you signed in with Apple or Google and your email is hidden, include the sign-in method and the approximate date you made the account.

What is deleted

• Your sign-in: the account, its email address and the Apple or Google link.
• The copy of your record kept for backup: your terms, days, items and the data sent with them.
• Proof photos you chose to back up.
• Share links you made, and the names others signed on them.

The sign-in, the record copy and the shares stop working at once. We remove everything from our servers 30 days after the request. Our nightly database backups, once switched on, roll off after 30 days, so everything is gone within 60 days of the request at the latest.

What is kept, and for how long

• For 30 days after the request, the deleted data stays on our servers, hidden and unreadable by the app, and is then removed for good. We keep it only so that a deletion that went wrong can be put right.
• Anonymous usage events (for example that a day was closed) are not tied to your name or email and are not deleted.
• If you bought a subscription, the store (Apple or Google) keeps its own purchase records under its own terms.

What stays on your phone

Deleting the account does not remove the record held on your phone. You can choose Also erase this phone in the same step, or delete the app. Health data read from Apple Health or Health Connect stays on your phone and is never sent to us.

Billing

Deleting the account does not cancel a subscription. Cancel it in the App Store or in Google Play.

More

What we collect and why is in the privacy policy; the terms are short. Questions: hello@mail.domybestapp.com.